Shipping policy for Dads Life

Last updated: 03-09-2021

Let’s talk shipping. Here at Dads Life, we work hard to ensure that our high-quality, dad-joke-laden apparel reaches you as smoothly and swiftly as possible. We value your business and want you to have your new favourite dad-wear in hand (or rather, on body) as soon as we can manage. So, without further ado, let’s dive in.

Production Times

Each of our products is made to order (just like your favourite coffee). This means that we start creating your product as soon as you order it. Production times vary based on the specific product, but typically, it’s around 2-5 business days.

Shipping Times

Once your new threads are all stitched and printed up, we send them on their merry way to you. Shipping times depend on your location. On average, for domestic orders (within Australia), you can expect your package within 3-7 business days after production. For international shipping, it might take a bit longer – around 5-10 business days after production.

 

Tracking Your Order

As soon as your order is shipped, you’ll receive a confirmation email with a tracking number (you know, so you can excitedly monitor its journey right to your doorstep). You can use this number to check the progress and estimated delivery date.

Shipping Costs

We calculate shipping costs based on the weight and destination of the package. The exact cost will be shown at checkout – no hidden fees or surprise charges here, promise!

A Note on Customs

If you’re ordering from outside Australia, your order may be subject to import duties and taxes (unfortunately, out of our hands). These vary by country, and we recommend that you get in touch with your local customs office for more information.

Delays

Though we always strive for punctuality (just like any proper dad), there might be factors beyond our control like customs, service disruptions, and the like, that could cause delays. We appreciate your patience in these cases and assure you we’re doing everything we can to get your order to you as soon as possible.

Queries?

If you’ve got any questions about our shipping policy, or if you fancy sharing a good dad joke, drop us a line at hello@dadslife.com.au

Cheers, and enjoy your journey with Dads Life! You’re one step closer to putting a bit of dad-humour in your wardrobe.

The Dads Life Team.